Phaser 6180MFP Multifunction Printer Service Manual 3-87
Error Messages and Codes
Multiple Feed
Multiple sheets of paper are fed concurrently. The following troubleshooting
procedure applies to this error.
Initial Actions
â– Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Retard Roll (Separator), PL2.2.7
â– MPT Feed Roll, PL3.1.10
â– Feeder Unit, PL3.2.1
â– Metal Regi Roll, PL3.2.6
â– Rubber Regi Roll, PL3.2.7
â– Turn Roll, PL3.2.32
â– Feed Roll, PL3.2.53
â– Retard Roll, PL13.2.10
â– Retard Roll (Nudger), PL13.4.10
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the paper feeding.
2.Does multiple feed occur?
Go to step 2. Go to step 3.
2 1.Check the paper. Replace the paper.
2.Does multiple feed still occur?
Replace the
following parts:
â– MPT Feed
Roller
(page 8-13)
â– Tray 2 Feed
Roller
(page 8-14)
â– Tray 3 Feed
Roller
(page 8-16)
â– Tray 2 Retard
Roller
(page 8-15)
â– Tray 3 Retard
Roller
(page 8-17)
Complete.