Phaser 6180MFP Multifunction Printer Service Manual 3-205
Error Messages and Codes
Fax Codec Error
The Fax has failed. The following troubleshooting procedure applies to this
error.
Applicable Chain Link
■ Chain Link 033-773: Fax Codec Error (Undefined Marker Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ Fax Board, PL9.1.3
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct
dial number.
2 1.Check the Parameter setting:
Service Mode > Fax/Scanner Diag
Parameter.
2.Does Chain Link value 825-662
show on the Control Panel menu?
Go to step 3. Set the Chain
Link value to
825-662.
3 1.Check the country setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the country setting correct?
Go to step 4. Set the country
setting to the
correct country.
4 1.Check the Fax Board for correct
installation. Reseat the Fax Board
(page 8-98).
2.Does the error still occur when
faxing?
Go to step 5. Complete.
5 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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