5-50 Phaser 6180MFP Multifunction Printer Service Manual
Print-Quality Troubleshooting
Residual Image or Ghosting
There are faint, ghostly images appearing on the page. The images may be
either from a previous page or from the page currently being printed.
Initial Actions
■ Check the paper transfer path.
■ Ensure there are no debris on the transfer path.
■ Verify the paper is within the printer specifications (refer to “Media and
Tray Specifications” on page 1-34).
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Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Transfer Unit, PL4.1.1
■ Print Cartridge (C/M/Y/K),
PL5.1.17-20
■ Fuser, PL6.1.10
■ Image Processor Board, PL9.1.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the printing usage.
2.Did the user print the same image at
a large volume?
Go to step 2. Go to step 3.
2 1.Print a page including color
photograph. If not possible, perform
Test Print (Cyan 20%, Magenta
20%, Yellow 20%): Service Mode >
Printer Diag > Test Print.
2.Does the image quality improve?
Complete. Go to step 3.
Residual Image/Ghosting
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