3-76 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Insert Tray 2
The Tray 2 Size Switch indicates that Tray 2 is not installed. The following
troubleshooting procedure applies to these errors.
Applicable Chain Link
■ Chain Link 024-946: Insert Tray 2 (Tray Detached)
■ Chain Link 077-912: Insert Tray 2 (Upper Cassette Detached)
Initial Actions
■ Remove the tray and inspect the tray cavity to ensure that it is free of
obstructions or debris.
■ Reinstall the tray and cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 2 Size Switch, PL7.1.18
■ MCU Board, PL9.2.13
■ Right Side Harness, PL10.1.12
■ “Map 2 - Laser Unit and Feeder” on
page 10-11
■ “Map 4 - LVPS and MCU Board” on
page 10-13
■ “Feeder” on page 10-30
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the tray for correct
installation.
2.Is Tray 2 correctly installed?
Go to step 3. Reseat Tray 2.
2 Does the error still occur when the
printer is turned On?
Go to step 3. Complete.
3 1.Perform the Tray 2 Paper Size test
(page 4-52): Service Mode >
Printer Diag > Engine Diag >
Sensor Test > Tray2 Paper Size.
2.Does the switch operate properly?
Complete. Go to step 4.
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