3-220 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Target Fax No Answer
The Fax has failed. The following troubleshooting procedure applies to these
errors.
Applicable Chain Link
â– Chain Link 035-718: Target Fax No Answer (Receive T1 Time Out)
Initial Actions
â– Cycle printer power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the telephone line connection.
Reconnect the telephone line
connector on the Scanner Controller
Board.
2.Does the error still occur when
faxing?
Go to step 2. Complete.
2 1.Check the sending fax side protocol:
on the Configuration page: System
> Information Pages.
2.Does the Protocol Monitor meet the
specifications?
Go to step 3. Change the
sending fax side
setting.
3 1.Check the printer setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the Country setting correct?
Go to step 4. Set the correct
Country setting.
4 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.