3-220 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Target Fax No Answer
The Fax has failed. The following troubleshooting procedure applies to these
errors.
Applicable Chain Link
■ Chain Link 035-718: Target Fax No Answer (Receive T1 Time Out)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the telephone line connection.
Reconnect the telephone line
connector on the Scanner Controller
Board.
2.Does the error still occur when
faxing?
Go to step 2. Complete.
2 1.Check the sending fax side protocol:
on the Configuration page: System
> Information Pages.
2.Does the Protocol Monitor meet the
specifications?
Go to step 3. Change the
sending fax side
setting.
3 1.Check the printer setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the Country setting correct?
Go to step 4. Set the correct
Country setting.
4 1.Check the Scanner Controller Board
for correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.