3-182 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Controller Error
Communication between the Scanner and the Controller has failed. The
following troubleshooting procedure applies to this error.
Applicable Chain Link
■ Chain Link 117-352: MFP Controller Error (AIOC-IIT Communication
Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
■ ADF Scanner Assembly, PL11.1.1
■ “Automatic Document Feeder Wiring
Diagram” on page 10-53
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Scanner Lock. Is the
Scanner Lock at the Unlock position?
Go to step 2. Set the Scanner
Lock to the
Unlock position.
2 1.Check the wiring harness
connectors P/J60, P/J62, P/J63, P/
J64, and P/J65 on the Scanner
Controller Board. Reseat the
connectors.
2.Does the error still occur when the
printer power is turned On?
Go to step 3. Complete.
3 1.Replace the ADF Scanner Assembly
(page 8-103).
2.Does the error still occur when the
printer is turned On?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.