3-206 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Codec Error
The Fax has failed. The following troubleshooting procedure applies to these
errors.
Applicable Chain Link
■ Chain Link 033-500: Fax Codec Error (FAX RX JPEG Data Limit Over)
■ Chain Link 033-511: Fax Codec Error (MH/MR/MMR Decode Error)
■ Chain Link 033-514: Fax Codec Error (JPEG DNL/SOF 0 Error)
■ Chain Link 033-515: Fax Codec Error (JPEG Nf Error)
■ Chain Link 033-775: Fax Codec Error (FAX RX Encode Output Buffer
Over)
■ Chain Link 033-777: Fax Codec Error (FAX RX Decode Input Buffer
Over)
■ Chain Link 033-782: Fax Codec Error (NSS/DCS Function
Disagreement)
■ Chain Link 033-784: Fax Codec Error
■ Chain Link 033-799: Fax Codec Error (Maximum Reception Lines Over)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the fax cable connection for
correct installation. Reconnect the
fax cable on the Scanner Controller
Board.
2.Does the error still occur?
Go to step 2. Complete.
2 1.Check the Fax protocol: System >
Information Pages > Protocol
Monitor.
2.Does the sending fax meet the
specifications?
Go to step 3. Change the
sending fax side
setting.
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