Phaser 6180MFP Multifunction Printer Service Manual 5-57
Print-Quality Troubleshooting
Damaged Paper
Paper comes out from the printer wrinkled, folded, or worn-out.
Initial Actions
â– Check the paper transfer path.
â– Ensure there are no debris on the transfer path.
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Steps 2-5 should only be considered if the original document is damaged.
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Ensure to wait for the Fuser to cool down before starting the procedure.
Troubleshooting Reference Table
Applicable Parts Example Print
â– MPT Retard Holder Assembly,
PL2.1.3
â– Tray 2 Retard Roll, PL2.2.17
â– Tray 1 (MPT) Feed Roll, PL3.1.10
â– Feed Roll, PL3.2.53
â– Transfer Unit, PL4.1.1
â– Fuser, PL6.1.10
â– ADF Scanner Assembly, PL11.1.1
â– ADF Roller & Pad, PL11.1.16
â– Duplex Unit, PL12.1.1
â– Tray 3 Feed Roll, PL13.2.10
â– Tray 3 Retard Roll, PL13.4.10
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Does the error occur when printing? Go to step 6. Go to step 2.
2 1.Check the error.
2.Does the document meet the ADF
specifications?
Go to step 3. Change the
paper type or
use the platen
mode.
3 1.Check the side guide setting. Reset
the side guide setting.
2.Does the document feed correctly?
Complete. Go to step 4.
4 1.Replace the ADF Feed Roller and
Separator Pad (page 8-110).
2.Does the document feed correctly?
Complete. Go to step 5.
Damaged Print Media