3-200 Phaser 6180MFP Multifunction Printer Service Manual
Error Messages and Codes
Fax Communication Error
The Fax job has failed. The following troubleshooting procedure applies to 
these errors.
Applicable Chain Link
■ Chain Link 033-753: Fax Communication Error (CJ Not Detection)
■ Chain Link 033-754: Fax Communication Error (V8 Error)
■ Chain Link 033-755: Fax Communication Error (Phase2 Error)
■ Chain Link 033-756: Fax Communication Error (Phase3 Error)
■ Chain Link 033-757: Fax Communication Error (Primary Channel 
Synchronization Error)
■ Chain Link 033-758: Fax Communication Error (Control Channel 
Synchronization Error)
■ Chain Link 033-759: Fax Communication Error (Control Channel Retrain 
Error)
■ Chain Link 033-760: Fax Communication Error (Control Channel Off 
Time Out)
■ Chain Link 033-761: Fax Communication Error (Primary Channel Off 
Time Out)
■ Chain Link 035-706: Fax Communication Error (Fall Back Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Scanner Controller Board, PL9.1.1
Troubleshooting Procedure Table 
Step Actions and Questions Yes No
1 Is the dial number correct? Go to step 2. Set the correct 
dial number.