Phaser 6180MFP Multifunction Printer Service Manual 3-219
Error Messages and Codes
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Check the fax cable connection for
correct installation. Reconnect the
fax cable on the Scanner Controller
Board.
2.Does the error still occur?
Go to step 2. Complete.
2 1.Check the fax protocol: System >
Information Pages > Protocol
Monitor.
2.Does the sending fax meet the
specifications?
Go to step 3. Change the
sending fax side
setting.
3 1.Check the country setting: System >
Admin Menu > Fax Settings >
Country.
2.Is the country setting correct?
Go to step 4. Set the correct
country setting.
4 1.Check Scanner Controller Board for
correct installation. Reseat the
Scanner Controller Board
(page 8-99).
2.Does the error still occur when
faxing?
Replace the
Scanner
Controller Board
(page 8-99).
Complete.
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