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AudioCodes Mediant 8000 - Recovery from a Network Failure or EMS Server;Client Crash

AudioCodes Mediant 8000
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Version 6.6 831 October 2014
Installation & Operation Manual 46. Online Software Upgrade
46.7.2 Recovery from a Network Failure or EMS Server/Client Crash
The following abnormal Online Software Upgrade process scenarios during can
interfere with a regular workflow:
Network disconnects
Between EMS client and EMS server
Between EMS server and SC boards
EMS client crash
EMS server crash
For all of the above scenarios, you may recover and proceed with the Online Software
Upgrade from the same point where it was interrupted.
To recover the Online Software Upgrade from a network failure or EMS
server/client crash:
1. Close and re-open the EMS client.
2. Restart the Upgrade Wizard on the specific Mediant 8000 system.
3. When prompted to resume the currently running Upgrade session, click Next to
continue the upgrade from the same point where it was interrupted.
Note: In certain network failures, The Connect button may be displayed on the
Upgrade Wizard screen. If the directions above do not help perform the recovery,
click the Connect button to recover from the network failure.

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