Installation & Operation Manual 364 Document # LTRT-92224
Mediant 8000
33.18.2.2 Recovering the ROOT User Password
In the unlikely event that you forget the root password on a SC board, use the
following procedure to reset root password to some a well-known default value.
Note :
• Physical access to the RS-232 console of the specific SC board is required to
perform this maintenance task.
• The SC board seizes it's operation during the password reset operation.
Therefore, if you need to reset the root password on both SC boards, perform
the reset, one board at a time, so that the Media Gateway service is
unaffected.
To reset the ROOT user password:
1. Connect to the CLI interface on the specific SC board via RS-232 serial console.
For more information, see Section 'Connecting to the CLI via an RS-232 Serial
Console' on page 109.
2. Drop SC board to the OBP level (ok> prompt) by pressing the following 3-key
sequence: ENTER ~ Ctrl-B. The keys must be pressed one after another. The
interval between characters should be more than 0.5 seconds. An entire
sequence must be entered in less than 5 seconds.
3. If you can not drop SC board to the OBP level (ok> prompt) via the above
procedure, press the ABORT button on the SC board's front panel.
4. At the ok> prompt type, type setenv oem-banner reset-password and press
Enter.
ok setenv oem-banner reset-password
oem-banner = reset-password
ok
5. Reboot the SC board by entering boot command or by pressing the RESET
button on the front panel.
6. Wait until the SC board completes the reboot (this may take up to 2 minutes).
7. Re-connect to the SC board’s CLI interface and login as root user. Provide
default password – root. Change root password to a new value as described in
'Changing ROOT Password' on page 362.
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