Maintenance Commands and Trouble-Clearing Aids
555-233-123
8-334 Issue 4 May 2002
Drop
Reason
(cont’d)
“Pre-AnsDrop” = The call disconnects before an endpoint answers.
The network, an endpoint, or a terminal adapter may cause the
disconnect. This drop reason differs from ‘No-answer,’ which
indicates that a 60-second timeout occurs during alerting. In this
case, the call drops before the 60-second timer expires. Some busy
endpoints connected through terminal adapters display this
behavior.
“Resource” = MCU cannot provide resources (VC or MMI) when the
call arrives or loses the resources during the call. This can occur
when they are Out of Service, busied out by craft, or in use by
system maintenance. This drop reason can also occur if the
DS1/MMI cable disconnects. If a resource problem exists when the
call arrives, it gets a reorder (fast busy) and the MCU does not
disconnected it.
“Password” =The user entered a wrong password or the audio
add-on user did not enter it within the specified time period. The
audio add-on user has one attempt to enter a correct password and
has about 10 seconds between digits (inter-digit timing).
“System” = MCU restarts (level 2) disconnect all calls.
“UIN-Inv” The user enters an invalid User Identification Number.
“Unknown” = The system cannot determine the disconnect cause.
“Wrong Num” The MCPTR resources SDN cause value detects an
incorrectly-dialed destination number. See “Dial-out” for details.
“UCC” = The controller intentionally disconnects the endpoint.
AC Num
Administered Connection Number. (1–128) AC numbers further
diagnose problems by combining status conference information with
the status administered connection command, and data stored in
error and alarm logs.
Ports
Trunk
The data endpoint used by the channel.
Ports
Video
The MMI port for the channel.
Ports Aud
If the endpoint type is not “UCC,” the VC audio encoder port (which
is always paired to a decoder port) for the channel (only the first
channel). appears together with the ESM data port in the endpoint’s
channel 1 port slot position of the Port Aud/ESM column. For
“UCC” endpoints, channel 1 port slot positions display allocated Call
Classifier resources.
Ports ESM
Expansion Service Module MMI data port. This field defaults to
blank.
Sum Grp
Endpoint’s assigned summer group number. The summer group port
assignments are on screen 1.
software
For Avaya use only.
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