Phaser 6180MFP Multifunction Printer Service Manual 3-149
Error Messages and Codes
RAM Error
The printer controller has detected RAM error. The following troubleshooting
procedure applies to these errors.
Applicable Chain Link
■ Chain Link 116-316: RAM Error (DIMM Slot RAM W/R Check Fail)
■ Chain Link 116-320: RAM Error (DIMM Slot RAM Error)
Initial Actions
■ Cycle printer power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Image Processor Board, PL9.1.20
■ Memory Card (Option), PL9.1.22
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 1.Verify the Memory Card is
compatible with the printer. If the
Memory Card was recently installed,
it may not be compatible.
2.Is the Memory Card compatible?
Go to step 2. Replace the
Memory Card.
2 1.Check the Memory Card for correct
installation.
2.Is the Memory Card correctly
installed?
Go to step 3. Complete.
3 1.Replace the Memory Card
(page 8-94).
2.Does the error still occur when the
printer is turned On?
Replace the
Image
Processor Board
(page 8-90).
Complete.
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