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Open paper tray 1. On the left frame, near tray 1, locate the serial number. Refer to Locating the Press Serial
Number.
USER INTERFACE IS NOT WORKING
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The user interface (UI) is not working. It is locked up or completely dark.
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• If the UI buttons or keyboard do not work, press the power button Off. Wait 30 seconds, then reboot the
system by pressing the power button On.
• If the Power Saver button light is on, the press is in the Power Saver Mode. To cancel the Power Saver mode,
press the Power Saver button.
PRESS DOES NOT COMPLETE A PRINT JOB
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The press does not successfully complete a print job.
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• To verify that your press connected to the network, from the print server, print a test page.
• Verify that the power cable is connected to the press and to a suitable power outlet.
• Verify that the network cables are attached securely to the press and seated properly.
• Clear out the print job from the print queue, and resend the print job.
• To restart the press, power off the press, then power it on.
• Your press may not be configured on the network. To connect the press to the network, contact the system
administrator.
TIME INTERVAL BETWEEN PRINT JOBS IS LONGER THAN 1 MINUTE
PPrroobblleemm
The press is taking longer than one minute before printing the next job.
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The system requires approximately 2 minutes when switching print modes in order to make any necessary
adjustments for the next print job, including color-to-color registration, density, charge levels, bias levels, or other
adjustments.
• The system has two print modes selectable at the print server:
Xerox
®
Versant
®
280 Press User Documentation 275
Troubleshooting
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