Image Quality Troubleshooting
Perform these actions first to improve image quality:
• Manage the stock in use. Ensure that the media used is approved, within press specifications and is clean.
• Ensure the correct media is properly loaded in the paper tray.
• Run print samples and evaluate the defect. From the following table, determine which problem description
matches the IQ defect and perform the appropriate corrective actions.
CONTAMINATION ON THE BACK SIDE OF PRINTS
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The back side of the printed output contains contamination. The contamination is a specific toner defect of 10–15
mm wide running from long-edge (LE) or trail-edge (TE), and is near the outboard (OB) side of the print.
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• Contamination can be media related.
– Look for paper damage, paper dust, or environmental conditions that may contribute.
– Ensure the media is fresh and properly loaded in the trays.
• Defects occur on heavyweight stock with lightweight stock settings. Ensure the proper Custom Paper Settings
are configured for the media in use. For information and procedures, refer to the System Administrator Guide,
Paper Tray Settings.
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Xerox
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Versant
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280 Press User Documentation
Troubleshooting
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