Always refer to the following information when clearing paper jams:
• Do not power off the press when removing paper jams.
• Paper jams can be removed with the press still powered on. When the power is turned off, all information stored
to the system memory is erased.
• Clear all paper jams before resuming print jobs.
• Do not touch components inside the press. This can cause print defects.
• Ensure that all paper jams, including any small ripped pieces of paper, are cleared before proceeding with print
jobs.
• Gently remove the paper taking care not to tear it. If paper is torn, be sure to remove all torn pieces.
• After removing paper jams, close all doors and covers. The press cannot print when doors or covers are open.
• After clearing a paper jam, printing automatically resumes from the state before the paper jam occurred.
• If all paper jams are not cleared, an error message continues to display on the press touch screen. To clear any
remaining jams, refer to the press touch screen for instructions and information.
Clearing Paper Jams from Folder Area E10
1. Open the folder front cover.
2. Open lever 2a upward (1) and lever 2b to the left (2). Remove jammed paper (3).
Xerox
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Versant
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280 Press User Documentation 389
Troubleshooting