SSoolluuttiioonnss
1. Change the Adjust Fuser Temperature setting.
Tip: Changing the default setting of 0 (zero) is a temporary solution because environmental
conditions vary from day to day. Upon completion of the print job, the recommendation is to
return the option to its default setting.
• Use this feature to adjust the fuser temperature.
• If dry ink/toner comes off the paper, especially with special media, resolve the problem by increasing the
fusing temperature.
• If the fuser temperature is too high when printing on lightweight paper, it may cause blocking, media
damage, or paper jams at the peeling unit in the fusing module.
• If the fuser temperature is too low, it may cause poor fusing on higher-density image areas and dry ink/
toner may peel off the printed output.
• This feature is accessed from Machine Status > Tools > Setup & Adjustment > Custom Paper Settings.
Select the desired Custom Paper > Change Settings > Adjust Fuser Temperature > Change Settings.
• Based on the printed output, increase or decrease the Adjust Fuser Temperature in increments of 1° or 2°.
• After each incremental adjustment, run test prints and evaluate the output to determine if additional
adjustments are required.
2. If feeding paper from trays 6-9 and if the paper is damp, confirm that the Tray Heater feature is Enabled
(checked).
Note: Tray Heater is available only for trays 6-9.
• Use this feature to Enable (checked) or Disable (unchecked) the tray heater.
• The tray heater warms the air that is blown into the tray by Adjust Air Assist Values and helps prevent
paper jams and multifeeds by loosening contact between sheets.
• The tray heater may partially dry paper and affect print quality. If print quality is affected by dry paper,
disable the tray heater.
Note: Disabling the tray heater may result in an increase of multifeeds.
• This feature is accessed from Machine Status > Tools > Setup & Adjustment > Custom Paper Settings.
Select the desired Custom Paper > Change Settings > Tray Heater > Change Settings to Enable (check)
the box for Tray Heater.
FOLD ADJUSTMENT
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The fold on the output is not correct or as desired.
SSoolluuttiioonnss
• The Finisher - Fold Adjust Position is available only when the system configuration includes one of the
following:
Xerox
®
Versant
®
280 Press User Documentation 303
Troubleshooting