• If the problem is from trays 6-9 only, refer to Multifeeds, Misfeeds and Paper Jams in Trays 6-9.
PAPER JAMS IN OPTIONAL TRAYS 6–9
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Paper jams occur in the optional Trays 6, 7, 8, or 9.
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• Visually check to see if the feed, separator, or nudger rolls are worn or damaged.
• For the tray rolls, check the high frequency service item (HFSI) interval status. If required, replace the rolls.
For information, refer to Trays 6 and 7 Maintenance or Trays 8 and 9 Maintenance.
PAPER JAMS WHEN EXITING THE PAPER TRAYS
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When exiting the trays, paper jams occur.
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• Ensure that the edge guides of the paper tray fit snugly against the paper stack.
• Do not fill the paper trays above the MAX fill line indicator.
• Close the tray slowly to avoid shifting the paper stack.
PRINTED OUTPUT JAMS WHEN EXITING PRESS TO OFFSET CATCH TRAY (OCT)
PPrroobblleemm
When exiting the press to the offset catch tray (OCT), the printed output jams.
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• When using the OCT for printed output, to ensure continuous production, empty the tray before it
approaches the maximum capacity. The OCT maximum capacity is 500 sheets for 24 lb. or 90 g/m
2
paper.
• For 11 x 17 in. or A3 output, ensure the first output sheet is not blocking the paper exit.
EXCESSIVE PAPER CURL
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The printed output contains excessive paper curl.
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Potential impacts:
278
Xerox
®
Versant
®
280 Press User Documentation
Troubleshooting
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