• At the print server, select the paper size, tray and weight, and from the Tray Properties window, ensure the paper
attributes match.
• From the print driver, ensure the Fit to Paper or an equivalent selection is not selected.
REPEATED PAPER MISFEEDS, JAMS, OR WRINKLES
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Paper repeatedly misfeeds, jams often, or wrinkles.
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• If a message appears on the press touch screen, follow the instructions displayed.
• Ensure that the paper and paper tray selected match the paper size settings. Refer to the Tested Substrate List
from www.xerox.com/rmlna or www.xerox.com/rmleu.
• Ensure that the trays are loaded properly with acceptable media, and do not exceed the MAX fill line.
• Ensure that the paper tray edge guides are in the correct position. To ensure tray closure, firmly push it in as far
as possible.
• In the selected tray, flip the paper stack around or over.
• Remove a few sheets from the top and the bottom of the stack in the paper tray.
• Fan all four edges of the paper in the selected paper tray.
• Replace the paper in the selected paper tray with paper from a new package.
• Remove any partially fed paper from the trays. Make sure to remove any torn pieces of paper still remaining
inside the press.
• Ensure that the paper you are using had been stored properly.
• If the problem is from trays 6-9 only, refer to Multifeeds, Misfeeds and Paper Jams in Trays 6-9.
MULTIPLE SHEETS FED FROM THE PAPER TRAYS
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Multiple sheets feed from the paper trays.
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• Do not fill the paper trays above the MAX fill line indicator.
• Remove the paper from the tray and fan the sheets to separate the joined sheets.
• If hole–punch paper sticks together at the holes, remove the paper from the tray, and fan the sheets to
separate the joined sheets.
• If environmental conditions are too dry and cause excessive static, paper and transparencies may stick together.
Increase the humidity level in the room to minimize static.
• Before you load transparencies, gently fan them to separate the sheets.
Xerox
®
Versant
®
280 Press User Documentation 277
Troubleshooting
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