status station
Issue 4 May 2002
8-387555-233-123
Page 2 displays the part ID of the station, if available.
On ACD Call?
Whether the agent is on an ACD call currently (yes or no).
Work Mode
Work mode of each hunt group that an agent is logged into
Service State
In service/on-hook, in service/off-hook, in-service/in-tsa
(Terminal Self Administration), out of service, or disconnected.
Maintenance
Busy State
Whether maintenance is testing the object (yes or no)
SAC Activated
Whether send all calls is activated (yes or no)
User Cntrl
Restr
One or two of the following: none, total, stat-stat,
outward or terminate.
Group Cntrl
Restr
One or two of the following: none, total, stat-stat,
outward or terminate.
AWU Call at
Time that Automatic Wakeup Call is scheduled
User DND
Status of the do not disturb feature.
Group DND
Status of the group do not disturb feature.
Room Status
Whether a room is occupied or not (non-guest room,
vacant, or occupied).
Audio port Will be blank for stations with no established audio path and
for telecommuter stations. If a circuit-switched physical station
port is used for audio (i.e., the R8 telecommuter station) the
audio port appears on page 1 as the service link port.
Audio
Connection
Type
Shows “ip-tdm”, “ip hairpin”, “ip direct”, or “ip-idle”.
status station 1002 Page 2 of x
GENERAL STATUS
CONNECTED STATION INFORMATION
Part ID Number: 108576694
Serial Number: 01SP29123456
Station Lock Active? no
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