NEC Univerge SV9100 - Program 41: ACD Setup; System Options for Contact Center

SV9100 Programming Manual 2-501
Program: 41
Description
In Program 41-01 : System Options for Contact Center to define the system options for the Contact
Center feature.
Conditions
None
Feature Cross Reference

Contact Center
Program 41 : ACD Setup
41-01 : System Options for Contact Center
Level:
IN
Input Data
Item
No.
Item Input Data Default
01
System Supervisory Extension
Up to eight digits (0~9, , #)
No
Setting
02
Login ID Code Digit
0~20
0 = No Login ID
0
03
MIS Connection Ports
0 = None
3 = LAN (GCD-CP10)
0
04
MIS Notification when Call receives
Busy
0 = Notifies
1 = No notification
0
05
MIS Output Format
Select incoming DDI format which is used
in MIS output (P events).
0 = Classic
1 = 8-digit DDI Field
2 = Extra DDI Event
3 = XML Format
0
06
Login ID Restriction
Determine whether an ACD Agent Login
Code must match Code set in
PRG 41-21-01.
0 = Disable
1 = Enable
0