Issue 1.0
2-504 Program 41 : ACD Setup
Description
In Program 41-03 : Incoming Ring Group Assignment for Group, for each incoming trunk group set
up in Program 22-05, designate which Group (1~64) the trunks should ring for each of the eight Work
Periods. Also use this program to assign an Incoming Trunk Ring Group as priority or normal. Use
Program 41-06 to set up the Work Schedules and Work Periods for trunks. Use Program 41-07 to assign
the Work Schedules to the days of the week.
Program 41 : ACD Setup
41-03 : Incoming Ring Group Assignment for Group
Level:
SA
Input Data
Incoming Ring Group Number 1~100
Work Period Mode Number 1~8
Item
No.
Item Input Data Default
01
Group Number
0~64
0 = No setting
0
02
Night Announcement Service
0 = No
1 = Yes
0
03 Priority Data
Determine whether or not an incoming call to a trunk
ring group should follow a priority assignment.
0, 1~7
0 = No Priority
1 = Highest Priority
7 = Lowest Priority
0