Issue 1.0
2-524 Program 41 : ACD Setup
Description
Use Program 41-17 : Login Mode Setup to define the login mode for each extension. If the AIC Login
Mode is enabled, set the AIC Login and AIC Logout service codes for the AIC members in Program 11-
13-08 and 11-13-09.
Conditions
If set to 1, note that a supervisor cannot log in/out an AIC member as they are not normal agents.
Feature Cross Reference
Contact Center
Program 41 : ACD Setup
41-17 : Login Mode Setup
Level:
SA
Input Data
Extension Number 001 ~ 960
Item
No.
Login Mode Default
01
0 = Normal Login Mode
1 = AIC Login Mode
0
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