Phaser 6180MFP Multifunction Printer Service Manual 4-95
General Troubleshooting
7 Does the manual dialing function properly? Go to step 8. Replace the
Scanner
Controller
Board
(page 8-99).
8 Is the paper size correct? Replace the
Scanner
Controller
Board
(page 8-99).
Replace the
paper.
9 1.Check the cable type.
■ Two-conductor (PSTN)
■ Four-conductor (PBX)
2.Check the cable condition.
■ Normal continuity
■ Straight, unlooped, uncoiled routing
■ Appropriate cable length
3.Is the cable type correct and in good
condition?
Go to step 10. Replace the
cable.
10 Is a sufficient line voltage obtained via
Diagnostics?
Replace the
Scanner
Controller
Board
(page 8-99).
Request for a
line repair.
11 Does the error occur only when sending? Go to step 12. Go to step 18.
12 1. Check the Delayed Start setting: System
> Default Settings > Fax Defaults >
Delayed Start.
2.Is the Delayed Start On?
Go to step 13. Go to step 15.
13 Is the Delayed Start on a specified time? Complete. Go to step 14.
14 Is the Local Time setting correct? Replace the
Scanner
Controller
Board
(page 8-99).
Set the Local
Time setting.
15 Is a ring tone present? Go to step 16. Go to step 17.
16 Is the modem sound present? Analyze the
Protocol
Monitor
Report.
Replace the
Scanner
Controller
Board
(page 8-99).
17 Is the setting correct for the line type? Replace the
Scanner
Controller
Board
(page 8-99).
Correct the
setting.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No