Phaser 6180MFP Multifunction Printer Service Manual 4-95
General Troubleshooting
7 Does the manual dialing function properly? Go to step 8. Replace the
Scanner
Controller
Board
(page 8-99).
8 Is the paper size correct? Replace the
Scanner
Controller
Board
(page 8-99).
Replace the
paper.
9 1.Check the cable type.
â– Two-conductor (PSTN)
â– Four-conductor (PBX)
2.Check the cable condition.
â– Normal continuity
â– Straight, unlooped, uncoiled routing
â– Appropriate cable length
3.Is the cable type correct and in good
condition?
Go to step 10. Replace the
cable.
10 Is a sufficient line voltage obtained via
Diagnostics?
Replace the
Scanner
Controller
Board
(page 8-99).
Request for a
line repair.
11 Does the error occur only when sending? Go to step 12. Go to step 18.
12 1. Check the Delayed Start setting: System
> Default Settings > Fax Defaults >
Delayed Start.
2.Is the Delayed Start On?
Go to step 13. Go to step 15.
13 Is the Delayed Start on a specified time? Complete. Go to step 14.
14 Is the Local Time setting correct? Replace the
Scanner
Controller
Board
(page 8-99).
Set the Local
Time setting.
15 Is a ring tone present? Go to step 16. Go to step 17.
16 Is the modem sound present? Analyze the
Protocol
Monitor
Report.
Replace the
Scanner
Controller
Board
(page 8-99).
17 Is the setting correct for the line type? Replace the
Scanner
Controller
Board
(page 8-99).
Correct the
setting.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No