4-102 Phaser 6180MFP Multifunction Printer Service Manual
General Troubleshooting
5 1.Check the Black Print Cartridge for
correct installation. Reseat the Black
Print Cartridge (page 8-11).
2.Perform the Main Motor test (page 4-54):
Service Mode > Printer Diag > Engine
Diag > Motor Test > Main Motor.
3.Does the noise come from the printer?
Go to step 6. Complete.
6 1.Remove the Transfer Unit (page 8-9).
2.Perform the Main Motor test (page 4-54):
Service Mode > Printer Diag > Engine
Diag > Motor Test > Main Motor.
3.Does the noise come from the printer?
Go to step 7. Complete.
7 1.Check the Transfer Unit for correct
installation. Reseat the Transfer Unit
(page 8-9).
2.Perform the Main Motor test (page 4-54):
Service Mode > Printer Diag > Engine
Diag > Motor Test > Main Motor.
3.Does the noise come from the printer?
Go to step 8. Complete.
8 1.Check the Main Drive Assembly for
correct installation. Reseat the Main
Drive Assembly (page 8-75).
2.Perform the Main Motor test (page 4-54):
Service Mode > Printer Diag > Engine
Diag > Motor Test > Main Motor.
Remove the following parts, one after
another when performing the Main Motor
test.
â– Fuser (page 8-12)
â– Black Print Cartridge (page 8-11)
â– Transfer Unit (page 8-9)
â– Main Drive Assembly (page 8-75)
3.Does the noise come from the printer?
Go to step 9. Complete.
9 1.Perform the Sub Motor test (page 4-55):
Service Mode > Printer Diag > Engine
Diag > Motor Test > Sub Motor.
2.Does the noise come from the printer?
Go to step 10. Go to step 13.
10 1. Remove the Print Cartridges (page 8-11).
2.Perform the Sub Motor test (page 4-55):
Service Mode > Printer Diag > Engine
Diag > Motor Test > Sub Motor.
3.Does the noise come from the printer?
Go to step 11. Complete.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No