Datalogic Magellan 9800i User Manual

Problem Isolation
64 Magellan™ 9800i Scanner
Diagnostic Procedures
Your Point-Of-Sale (POS) system may contain many components that operate as a system.
Since almost all scanner or scale problems are caused by either the scanner, scale, POS
terminal or communication links between them, these troubleshooting flowcharts focus on
these components. Additionally, the optional Remote Scale Display, AC/DC Power Supply
and their cables are potential problems addressed in this section.
The flowcharts provided in this
section walk you through a diagnostic process that will
isolate the failed component and instruct as to the corrective action required. Since internal
scanner and scale components cannot be replaced by an operator or installer, most functional
errors will require the assistance of a trained
Technical Support person. However, if the
problem is caused by faulty cable,
power supply or remote display, you can fix the problem
by replacing the defective component and complete the installation.
Error Codes
If an error is detected, the scanner will sound a low tone and the LEDs on the left control
panel will perform a “walking pattern” top to bottom indicating a failure. The Health &
Status Indicator (Figure 43) will display an error sequence as follows:
1. An “equals” (=) sign always leads the sequence.
2. A (Field Replaceable Unit) FRU
indication code is displayed next. For two-digit num-
bers, there will be a blank in between each number.
3. Next, a dash (or hyphen) is displayed (-).
4. Finally, the indicator will display an (Event V
iewer) EVT code. This code provides
more advanced details about the failure for use by the repair technician. If you are
unable to resolve a problem, take note of the entire FRU Indication Sequence and be
prepared to communicate it to Technical Support when you make contact for assis-
tance.
Figure 42. FRU Indication Sequence
Step 1 Step 2
Sequence
Start Symbol
(”Equals”)
FRU
Indication
(Varies)
Step 3
Divider
Symbol
(”Hyphen”)
Step 4
EVT
Code
(Varies)
Health and
Status Indicator
or or
(Samples) (Samples)

Datalogic Magellan 9800i Specifications

General

Type	Built-in bar code reader
Sensor type	-
Scanner type	1D/2D
Light levels (direct sunlight)	0 - 86080 lx
Linear (1D) barcodes supported	GS1 DataBar Expanded, GS1 DataBar Omnidirectional, JAN, U.P.C.
2D (matrix & stacked) barcodes supported	Aztec Code, Data Matrix, Micro QR Code, QR Code, Small Aztec Code
Input voltage	100 - 240 V
Input frequency	50 - 60 Hz
Power source type	AC
Power consumption (standby)	11 W
Power consumption (typical)	12 W
Standard interfaces	RS-232
Connectivity technology	Wired
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	10 - 40 °C
Operating relative humidity (H-H)	5 - 95 %
Product color	Black, Grey
Built-in display	No

Weight and Dimensions

Weight	- g