NEC Univerge SV9100 - Page 559

Issue 1.0
SV9100 Programming Manual 2-519
07
Automatic Off Duty for SLT
Enable/Disable Automatic Off Duty
(rest) mode for agents with SLT.
0 = No change to Off Duty mode
1 = Change to Off Duty mode
automatically (Skip)
0
08
Off Duty Mode
Enable/Disable the ability to receive
internal calls when in Off Duty Mode.
0 = Cannot receive internal call
1 = Can receive internal call
0
09
Automatic Wrap Up End Time
Input the time the agent is in Wrap
mode when Wrap key is pressed, or
automatically put into Wrap mode.
0~64800 (sec)
0
10
No Answer Skip Time
Set the time a call to the Group rings an
idle extension before routing to the next
agent.
0~64800 (sec)
10
12
Start Headset Ear Piece Ringing (for
SLT)
0~64800 (sec)
0
13
1st Data – Queue 1-Digit Assignment
1st Data –
Up to one Digit (0, 1~9,
#, )
Blank
2nd Data – Destination Number Type
2nd Data –
0 = None
1 = Extension or Voice Mail
2 = Incoming Ring Group
3 = Speed Dial Areas
4 = Group
0
3rd Data – Destination Number
3rd Data –
Up to eight digits (0, 1~9,
#, )
Blank
14
DTMF Detection Assignment during
Delay Announcement
Set whether the DTMF Detection for
Dial Out occurs during or after the
message is played.
0 = Does not detect during message
1 = Detect during message
1
15
DTMF Detect Time after Delay
Announcement Message
Set the time for DTMF Detection after
the Delay Announcement Message.
0~64800 (sec)
0
Item
No.
Item Input Data Default