April 2017
2-126
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-383, 016-400, 402, 427, 429
Launch Issue
Status Indicator RAPs
016-383 Controller OS Communication Fail RAP
016-383 Communication failure between linux and VX works
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the ESS PWB, PL 3.10 Item 6 are securely connected.
Ensure all surface mounted modules are securely connected.
3. Reload the software, GP 4.
4. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
016-400, 402, 427, 429 802.1x Authentication Failure RAP
016-400 802.1x Authentication error (incorrect user name or password). The user name or
password that has been set in the machine is incorrect. The settings are different from those in
the authentication device switch that is physically connected to the machine via the network.
016-402 802.1x authentication time-out (there was no response signal from the authentication
device). The authentication was timed-out because there was no response signal from the
authentication device switch that is physically connected to the machine via the network.
016-427 802.1x authentication failure (network 2).
016-429 802.1x authentication failure by timing out (network 2).
Procedure
Advise the customer to:
1. Enter the correct user name or password for 802.1x authentication from the machine
panel.
2. Check the switch settings and network connections of the authentication device switch
that is physically connected to the machine via the network and connect it correctly.
3. Check the settings in the Authentication Device switch that is physically connected to the
machine via the network.
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