Xerox VersaLink B7030 Service Manual

April 2017
2-205
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-788, 016-790
Status Indicator RAPs
Launch Issue
016-788 Retrieve to Browser Failed RAP
016-788 SMTP server not found.
Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Advise the customer to:
a. Reload the browser page then perform retrieval operation again.
b. Re-activate the browser, then perform retrieval operation again.
c. Improve the connection status to a network.
d. Check whether there are problems such as duplicated IP addresses.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
016-790 Email Fragment Over RAP
016-790 Email fragment quantity is over spec.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Reduce resolution (image to send quality), then resend the job.
b. Reduce magnification, then resend the job.
c. Increase the maximum fragment quantity.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.

Xerox VersaLink B7030 Specifications

General

Brand	Xerox
Model	VersaLink B7030
Category	All in One Printer
Language	English