April 2017
2-434
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
033-582, 033-584
Launch Issue
Status Indicator RAPs
033-582 Mismatched Ability RAP
033-582 The request received a connection refused response because the target connection
has mismatched capability data.
Procedure
Perform the steps that follow:
1. Advise the customer to check the machine at the recipient side. If the recipient side is
guaranteed to be a supported machine, check the sip server settings between the recipi
-
ent side and the machine.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
033-584 SIP Request Timeout RAP
033-584 SIP communication timeout has occurred.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Check whether the correct address or phone number was input.
b. Check whether the network cable is connected.
c. Check whether the SIP server is running.
d. Check the connection status of the network cable between the machine and the SIP
server, as well as between the machine and the recipient side.
e. Check whether the SIP server and the recipient side are able to communicate.
2. If the fault persists, perform the 033-312, 033-313, 033-315 to 033-327 Fax Fault RAP.
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