April 2017
2-272
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
018-748, 018-750 to 018-754, 018-749
Launch Issue
Status Indicator RAPs
018-748, 018-750 to 018-754 LDAP Protocol Errors 48, 50 to
36 RAP
018-748 LDAP protocol error 48 at address book operation (authentication denied).
018-750 LDAP protocol error 49 at address book operation (the specified authentication certifi-
cate is invalid, login name is invalid).
018-751 LDAP protocol error 51 at address book operation (busy).
018-752 LDAP protocol error 52 at address book operation (cannot be processed).
018-753 LDAP protocol error 53 at address book operation (execution denied).
018-754 LDAP protocol error 54 at address book operation (loop detected).
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup
settings are indicated.
The printer is operational or the configuration report indicates
valid network settings.
YN
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Inform the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server.
Advise the customer to verify the machine LDAP setups. If the check is good, there may be a
problem with the remote LDAP server.
018-749 LDAP Protocol Error 49 RAP
018-749 There is a LDAP (Lightweight Directory Access Protocol) error (Designated authenti-
cation certificate is invalid/Login name is invalid).
Procedure
Verify that print jobs are printing or print a configuration report and verify that network setup
settings are indicated.
The printer is operational or the configuration report indicates
valid network settings.
YN
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server.
Ask the customer to re-verify user name and password to be used for authentication to cancel
incorrect search login name. Check with the network administrator to verify authentication set
-
ting of server side when the status is not improved.
Verify the machine LDAP setups. If the check is OK, there may be a problem with the remote
LDAP server.
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