April 2017
2-175
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
016-703, 016-704
Status Indicator RAPs
Launch Issue
016-703 Email To Invalid Box RAP
016-703 When receiving Email, fax or internet fax, an invalid (not setup) mailbox number is
selected.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer to:
a. Check whether the selected mailbox is set up correctly.
b. Have Email, fax or internet fax sent to a valid mailbox.
2. Ensure all fax PWBs are correctly installed, PL 20.05.
3. Reload the software, GP 4.
4. Check the wiring between the ESS PWB, PL 3.10 Item 6 and the hard disk.
5. Initialise the hard disk. Refer to dC355 Hard Disk Diagnostics.
6. Initialize the Sys - System NVM, refer to dC301.
7. Install a new hard disk, PL 3.10 Item 2.
016-704 Mailbox Full RAP
016-704 The system detected that a mailbox was full (it exceeded the maximum number of
documents per box) and aborted a job.
Procedure
Perform the steps that follow:
1. Advise the customer to delete unnecessary documents, then repeat the operation.
2. If the fault persists, reload the software, GP 4.
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