April 2017
2-352
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
027-501, 027-502
Launch Issue
Status Indicator RAPs
027-501 POP Server Fail for Mail IO RAP
027-501 Incorrect POP server name was detected.
Procedure
Advise the customer to:
1. Check with the System Administrator that the mail server has been launched and the
environment is already used for other purposes (such as for PC).
2. Check that a correct POP server address is reflected in the machine setting list:
a. When the POP server address is specified using IP address, set a correct IP
address.
b. When the POP server address is specified using FQDN, check that FQDN name is
correct. Also check that a correct DNS server address is set for the machine, and set
a correct IP address.
027-502 POP Authentication Fail for Mail IO RAP
027-502 POP authentication fail for mail IO.
Procedure
Perform the steps that follow:
1. Advise the customer to specify the correct POP server authentication information.
2. Perform the 027-501 POP Server Fail for Mail IO RAP, then advise the customer to spec-
ify a correct POP User Name.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
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