Xerox VersaLink B7030

April 2017
2-341
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
026-710, 026-711
Status Indicator RAPs
Launch Issue
026-710 S/MIME Unsupported Cipher RAP
026-710 The machine has received a S/MIME encrypted mail that is encrypted by an unsup-
ported encryption method.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Ask the sender of the S/MIME encrypted mail to encrypt the mail by the encryption
method (3DES), then re-send it.
b. Set FIPS140 Authentication Mode of the machine to off.
2. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
026-711 Multi-Page File Size RAP
026-711 The upper limit size of the multi-page file format generated in scan service has been
exceeded.
Procedure
Advise the customer to:
1. Reduce the resolution level (scanned-image quality), then re-run the job.
2. Reduce the number of documents, then re-run the job.