April 2017
2-557
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
124-310, 311, 314, 316, 318, 322, 324, 344, 380, 124-
Status Indicator RAPs
Launch Issue
124-310, 311, 314, 316, 318, 322, 324, 344, 380 DC132 Error
RAP
124-310 Product number not specified.
124-311 Serial number not specified.
124-314 Stored data mismatch.
124-316 Stored data mismatch.
124-318 Stored data mismatch.
124-322 Stored data mismatch.
124-324 All billing counter mismatch.
124-344 All the billing meter types kept at multiple locations are different.
124-380 The CRUM destinations stored in three positions match, but their values are not set
(0).
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine, GP 10.
2. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL 3.10
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are
securely connected.
3. If the fault persists, install a new components as necessary:
•Drive PWB, PL 1.10 Item 3
• ESS PWB, PL 3.10 Item 6.
124-312, 124-357 DC132 Error 12 RAP
124-312 Stored data mismatch. The product number did not match.
124-357 Product number 1 point mismatch.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Switch off, then switch on the machine, GP 10. The fault persists.
YN
Perform SCP 5 Final Actions.
Enter dC132 Device ID and Billing Data. All three product numbers are different.
YN
Install a new drive PWB, PL 1.10 Item 3 and ESS PWB, PL 3.10 Item 6.
Perform dC132. Make all three product numbers the same.
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