6/02
2-284
DC1632/2240
16-766, 16-767
Prelaunch Training/Review
Status Indicator RAPs
16-766 Server Storage
SMTP Server File System has a problem, result code: 552.
Procedure
Switch power off then on. The problem continues.
YN
Return to service call procedures.
Contact the SMTP Server administrator. Rearrange the server capacity limit.
16-767 Mailbox
Mailbox not found, or no access. Email destination address Incorrect, result code: 550/551.
Procedure
Switch power off then on. The problem continues.
YN
Return to service call procedures.
Check the destination of the email.