6/02
3-12
DC1632/2240
IQ13, IQ14
Prelaunch Training/Review
Image Quality
IQ13 Unfused Copy RAP
Initial Actions
Replace the paper in use with fresh, dry paper of the correct specification.
Ensure that the media being used matches the settings on the UI screen or print driver. Using
the next heavier setting may resolve the problem.
If the Key Operator/Administrator has configured certain trays for a specific type of media,
ensure that the specified media is actually loaded in those trays.
Procedure
Check the following:
ï Check the Sensor Assembly (PL 7.2) for contamination or incorrect mounting. Clean,
repair, or replace as required.
ï Check the Fuser (PL 7.1) for damage, toner offsetting, paper wrap, or incorrect installa-
tion. Clean or replace as required.
IQ14 Repeating Bands, Streaks, Spots, and Smears RAP
Procedure
Measure the distance between the repeating defects. Locate the distance on the table below.
Perform the indicated repair actions
Table 1 Repeating Defects
Repetition
spacing Component(s) Repair Actions
<4 mm. High Frequency Band-
ing
Replace the ROS
28.3 mm. Developer Mag Roll Check Developer roll bias for floating or shorting out.
Replace Developer Housing (PL 6.2) if required.
44 mm. Drum Cartridge Replace the Drum Cartridge (see Machine Consum-
ables in Section 6).
84 mm. Fuser Heat Roll Remove the Fuser Assembly. Check the Heat Roll for
damage (nicks, wear, or cuts) or contamination. Clean
or replace as required (PL 7.1).
88 mm. BTR 2 Backup Roll
BTR 2 Roll
Check the 2nd BTR Assembly for damage or contami-
nation. Clean, repair or replace as required (PL 2.8).
Replace the Transfer Belt (PL 5.3).
94 mm. Drum Cartridge
Fuser
Single Color - Replace the Drum Cartridge (see
Machine Consumables in Section 6).
All Colors - Remove the Fuser Assembly. Check the
Heat Roll for damage (nicks, wear, or cuts) or contami-
nation. Clean or replace as required (PL 7.1).
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