6/02
3-6
DC1632/2240
IQ5
Prelaunch Training/Review
Image Quality
IQ5 Residual Image (Ghosting) RAP
Initial Actions
ï Check the end-of-life counter for the Drum Cartridge. If the unit is at or near end-of-life,
replace the Drum Cartridge (see Machine Consumables in Section 6).
NOTE: Some ghosting on transparencies is unavoidable.
ï If the problem occurs only with certain types of media, ensure that the media in use is
within specification, and that the customer is aware of correct operation of print driver.
ï If the distance between the intended image and the residual image has a fixed rate of rep-
etition, go to the IQ14 RAP. Return to this procedure if the problem persists.
Procedure
The problem is with a single primary color
YN
Remove the Fuser. Examine the Heat Roll and Pressure Roll for evidence of toner offset-
ting. There is Toner adhering to the Heat Roll.
YN
Check for a residual image on the Transfer Belt. Repair or replace the IBT Cleaner
(PL 5.3) as required.
Check the 2nd BTR for contamination. Clean/replace as required
Clean the Heat Roll. If the problem persists, replace the Fuser (PL 7.1).
Check the Erase Lamp for the affected color:
ï Enter dC330 [009-045] (C, Y, or M), or [009-042] (K), as appropriate.
ï Remove the Drum cartridge for the affected color.
ï check for light along the mounting rail left side
The Erase lamp is lit.
YN
Go to Flag 1 (C), Flag 2 (Y), Flag 3 (M), or Flag 4 (K). Check for an open circuit. If the
wires are OK, replace the Erase Lamp (PL 4.2) for the affected color. If the problem per-
sists, Replace the MCU PWB (PL 13.1).
Go to the IQ21 RAP. Check for a short circuit in the Developer bias circuit of the affected color.
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