6/02
3-5
DC1632/2240
IQ3, IQ4
Image Quality
Prelaunch Training/Review
IQ3 Low Image Density RAP
This RAP troubleshoots the causes of output images showing image density lower than speci-
fication
Initial Actions
ï Clean the ROS windows
ï Replace the paper in use with fresh, dry paper of the correct specification
ï Determine if the Drum Cartridge or any of the Toner Cartridges are approaching end-of-
life. Replace if necessary.
ï Perform the Automatic Gradation procedure (refer to the User Guide). If this does not
resolve the problem, continue with this RAP.
Procedure
Go to dC612. Print Test pattern??????. The defect involves a single color.
YN
Go to dC612. Print Test pattern??????. Open the Front Door in the middle of the print job
(approximately 7 seconds after selecting Start.). There is a good toner image on the
Transfer Belt.
YN
Go to the IQ21 RAP to check the Developer Bias. If this does not resolve the prob-
lem, go to the IQ20 RAP to check the 1st BTR bias.
If the problem continues, check the ROS for contamination of the windows or mis-
alignment.
Check the 2nd BTR for damage or incorrect installation. Go to the IQ22 RAP to check the
Backup Roll bias. If the problem continues, replace 2nd BTR Assembly (PL 7.1). If this
does not resolve the problem, replace the Transfer Belt (PL 5.3).
Swap the affected Drum Cartridge with an adjacent unit. Print Test Pattern???. The defect
moved to the new color.
YN
Go to the IQ21 RAP to check the Developer Bias. If this does not resolve the problem, go
to the IQ20 RAP to check the 1st BTR bias. If the problem continues, replace the Devel-
oper for the affected color (PL 6.2). If this does not resolve the problem, replace the ATC
Sensor for the affected color (PL 6.2).
Replace the Drum Cartridge (see Machine Consumables in Section 6).
IQ4 Wrinkled Image RAP
Initial Actions
Procedure
TBD