NEC Xen Master - 1-8-40 ACD Hunt Timer

1 - 226 ACD Hunt Timer
NEC Business Solutions Ltd Xen Master & Xen Axis
A6-324000-642-02 - Release 6.0 May 2003
1-8-40
System Mode
1
Submode
8
Data No.
40
PC Programming
a
+AA
ACD Hunt Timer
General Description
Use this Memory Block to assign the time value for hunting among the Automatic Call
Distribution/Uniform Call Distribution (ACD/UCD) agents that do not answer an ACD/UCD
call.
Display
Settings
LK 1 LK 2 LK 3 LK 4
The shaded area indicates the default setting.
10 sec. 20 sec. 30 sec. 60 sec.
LK 5 LK 6 LK 7 LK 8
120 sec. 240 sec. No Limit
Programming Procedures
1 Go off-line.
2 Press LK1 + LK8 +
DKto access the Memory Block.
3 Use the Line keys to assign the new value. Default Values
10 seconds
4 Press
Nto write the data.
5 Press
Pto go back on-line.
Related Programming
M.B. Number
Memory Block Name
1-12-00
ACD/UCD Group Pilot Number Assignment
1-12-01
ACD/UCD Group Overflow Destination Assignment
1-12-02
ACD/UCD Overflow Timer Selection
N
ACD is not supported in the Xen Axis system.
4 0 : A C D T I M E R 1 0 s
T I M E D I S P L A Y
Data
No.
Title
Setting
Data