ACD/UCD Group Pilot Number Assignment 1 - 235
Programming Manual May 2003
A6-324000-642-02 - Release 6.0
May 2003
1-12-00
System Mode
1
Submode
12
Data No.
00
PC Programming
a
+AA
ACD/UCD Group Pilot Number
Assignment
General Description
Use this Memory Block to specify the Pilot Number of an Automatic Call Distribution/
Uniform Call Distribution (ACD/UCD) Group where incoming calls are terminated.
Display
Programming Procedures
1 Go off-line.
2 Press LK1 + LK12 +
KKto access the Memory Block.
3 Enter data using the dial pad.
Note: Use the following to enter data:
J to move the cursor left
L to move the cursor right
K~I to enter numeric data
Settings:
Pilot No. (00~99)
2-digit (00~99)
3-digit (000~999)
4-digit (0000~9999)
Default Values
Not Specified
4 Press
Nto write the data.
5 Press
Pto go back on-line.
Related Programming
M.B. Number Memory Block Name
1-1-46
Access Code (1-Digit) Assignment
1-1-47
Access Code (2-Digit) Assignment
1-1-48
Access Code (3-Digit) Assignment
1-2-03
2-, 3-, or 4-Digit Station Number Selection
1-8-25
ACD/UCD Group Agent Assignment
1-12-01
ACD/UCD Group Overflow Destination Assignment
N
ACD is not supported in the Xen Axis system.
0 1 / 0 0 : P I L O T = 0 0
T I M E D I S P L A Y
Data
No. Title
Setting Data
(Pilot No. max.
4 Digits)
Group No.
(1~4)
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