6/02
2-240
DC1632/2240
12-911
Prelaunch Training/Review
Status Indicator RAPs
12-911 Stacker Lower Safety Warning
The Height Alignment was not successful within 250ms during Tray lowering while stacking.
Procedure
Check the following:
This Fault Code is an operation message. No need for servicing If the display of 012-911 has
not been cleared after removing paper in the Stacker Tray, check the following:
ï The Actuators of the Stack Height Sensor for dragging and return failure.
ï Enter dC330 [012-201] and press Start. Check the circuit of the Sensor.
Figure 1 Component Location
Figure 2 Stack Height Sensor
Figure 3 Finisher PWB
Stack
Height
Sensor
Stacker
Motor