Failure Scenarios While Installing OmniAccess 5740 USG Software Package
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OmniAccess 5740 Unified Services Gateway CLI Configuration Guide
Appendix F    Failure Scenarios While Installing 
OmniAccess 5740 USG Software Package
FAILURE SCENARIOS WHILE INSTALLING
The OmniAccess 5740 USG package install operation can fail in certain 
scenarios. 
In case the package is being downloaded from a remote host, the download itself 
may fail with following error messages: 
1. Unable to connect to remote host - This means that there is no route to remote 
host.
2. Access denied - When you do not have proper access permissions to access the 
package. 
3. User name/Password incorrect - When you enter an incorrect user name or 
password.
4. Write Error in local file system - The package is transferred temporarily into the 
‘user area’. If there is no space in the user-area or if the USB is corrupted, then 
this error message is displayed.
5. Error in Connection Establishment - The connection to server timed-out. Maybe 
the remote server is not running.
In case the package is being taken from ‘user area’ or ‘fpkey’, 
1. The error “<package> does not exist.” is displayed if the package is not really 
there. 
2. In case of fpkey, if it could not be mounted, then “Failed to mount Fpkey” is 
displayed. 
The installation can also fail in the verification stage because of the following 
reasons:
1. If the package is not of proper format, then an error “Unrecognized format” is 
displayed. This can occur if you are using any other type of file (maybe a text file 
or a binary file, etc.). This can also occur if the package is corrupted. 
2. The space required for the new package is calculated now. If it is not enough 
then,”Insufficient space to install new package” is displayed.
3. If the package set as default is already the default package then a message 
“<package> is already the default package” is displayed.
4. If you try to remove the default package, an error message “package is in use as 
default” is displayed.
Local backups can fail due to these reasons. 
1. If the backup is being taken into fpkey and it cannot be mounted, then “Failed to 
mount Fpkey” is displayed.