3-32 Phaser 7500 Printer Service Manual
Error Messages and Codes
Tray 3 Misfeed
The Tray 3 Feed Out Sensor does not turn On within the specified time after the
Feed from Tray 3 has started.
Applicable Chain-Link Code
• 072-101: Tray 3 Misfeed
Initial Actions
• Check the following connections for open circuits, short circuits, and poor
contacts between the Motor Drive PWB J509 and the TM Relay PWB J801.
• When 3 Tray Module (3TM) is connected: Between the TM Relay PWB J800
and the Tray Module PWB J541.
• When STM is connected: Between the TM Relay PWB J800 and the Single Tray
Module (STM) PWB J541.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 3/4/5 Feed/ Lift Up
Motor, PL10.3.3
■ Tray Module PWB, PL10.9.1
■ TM Takeaway Motor, PL10.9.5
■ Tray 3 Feed Out Sensor,
PL10.11.11
■ STM PWB, PL11.5.4
■ MCU PWB, PL18.3.6
■ Motor Drive PWB, PL18.3.7
■ TM Relay PWB, PL18.3.11
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Perform the Paper Feed Motor test in
Diagnostics.
Does the Motor operate properly?
Go to step 5. Go to step 2.
2 When 3TM is connected:
Is the voltage between the Tray
Module PWB J541-10 (+) and the
GND (-) +24VDC?
When STM is connected:
Is the voltage between the STM PWB
J541-8 (+) and the GND (-) +24VDC?
Go to step 3. Refer to “+24
VDC Power”
on page 4-16.
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