Phaser 7500 Printer Service Manual 5-41
Print-Quality Troubleshooting
IQ-14 Charging Roll Pitch White Stripes - 2
If the substances contained in the CLN-Roll get stuck to the BCR at the BCR and 
CLN-Roll NIP sections, the resistance on the BCR gets reduced and may cause the 
appearance of white stripes in the FS direction.
Cause
• This may occur when the MC has been resting for a long time or in the early 
mornings. (Halftone image).
Initial Actions
• Check the paper transfer path.
• Ensure there are no debris on the transfer path.
Troubleshooting Reference
Applicable Parts Example Print
Troubleshooting Procedure
Step Actions and Questions Yes No
1 On a halftone image, check that 
lines with 38 mm pitch appear in 
the FS direction.
Are there lines with 38 mm appear 
in the FS direction?
Make 
approximately 
10 to 30 
printouts.
This 
disappears 
over time.
Troubleshooting 
complete.
Note:
If the fault lies with the Y, M, or C Drum, print full-color images. If it is with the K 
Drum, print either full-color or black & white images.
Charging Roll Pitch White Stripes 2