3-202 Phaser 7500 Printer Service Manual
Error Messages and Codes
Tray 4 Lift Up Fail
Tray 4 Lift Up error has occurred.
Applicable Chain-Link Codes
• 073-210: #4 Lift Up Fail 3 Times in a Row
• 073-940: #4 Lift Up Fail
Initial Actions
• Power cycle the printer.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Tray 3/4/5 Feed/Lift Up Motor,
PL10.3.3
■ Tray Module PWB, PL10.9.1
■ MCU PWB, PL18.3.6
■ Motor Drive PWB, PL18.3.7
■ TM Relay PWB, PL18.3.11
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Remove Tray 4.
Perform the Paper Feed Motors 
test in Diagnostics.
Does the Tray 4 Feed/ Lift Up 
Motor rotate?
Go to step 5. Go to step 2.
2 Is the voltage between the Tray 
Module PWB J541-10 (+) and the 
GND (-) +24VDC?
Go to step 3. Go to “+24 VDC 
Power” on 
page 4-16 for 
troubleshooting 
procedure.