Xerox PHASER 7500 - Face down Tray 1 Paper Full

3-82 Phaser 7500 Printer Service Manual
Error Messages and Codes
Face Down Tray 1 Paper Full
Tray 1 Paper Full error has occurred.
Applicable Chain-Link Code
• 024-920: Face Down Tray 1 Paper Full
Initial Actions
• Inspect the tray to ensure that it is free of obstructions, is loaded with
supported paper, and the Guides are adjusted correctly.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Full Stack Sensor, PL17.1.19
■ Wire Harness (Full Stack),
PL17.1.20
■ Full Stack Actuator, PL17.1.24
■ Full Stack, PL17.1.26
■ Wire Harness (Main LH),
(PL18.4.2)
■ MCU PWB, PL18.3.6
■ Motor Drive PWB, PL18.3.7
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Check the Full Stack Sensor in
Diagnostics.
Does the Sensor change state in
Diagnostics?
Replace the
following parts
in sequence:
■ Motor Drive
PWB (REP
18.13,
page 8-204)
■ MCU PWB
(REP 18.12,
page 8-202)
Go to step 2.
2 Check the Full Stack Sensor/ Full
Stack Actuator for damage or
binding condition.
Replace the
problem parts.
Go to step 3.
3 Reseat the connectors to the Full
Stack Sensor P/J4173, P/J5112, P/
J525.
Is the problem resolved?
Troubleshooting
complete.
Go to step 4.