Phaser 7500 Printer Service Manual 3-69
Error Messages and Codes
Fuser Motor Fail
The Fuser Drive Motor rotation failure was detected.
Applicable Chain-Link Code
• 010-330: Fuser Motor Fail
Initial Actions
• Check that the Fuser Assembly is installed properly.
• With the Fuser in nipped state, rotate the Roller manually to check for loading.
• If the problem persists, follow the procedure below.
Troubleshooting Reference
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser Drive Motor Assy,
PL3.1.10
■ MCU PWB, PL18.3.6
■ Motor Drive PWB, PL18.3.7
Troubleshooting Procedure
Step Actions and Questions Yes No
1 Perform the Fuser Drive Motor test
in Diagnostics.
Does the Fuser Drive Motor rotate?
Go to step 5. Go to step 2.
2 Check the voltage.
Is the voltage between the Fuser
Drive Motor J242-1 (+) and J242-2
(-) +24VCD?
Go to step 3. Refer to “+24
VDC Power” on
page 4-16.
3 Check the voltage.
Is the voltage between the Fuser
Drive Motor J243-1 (+) and J243-2
(-) +5VCD?
Go to step 4. Refer to “+5 VDC
Power
Troubleshooting
” on page 4-15.
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