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Cisco NX-OS System Messages Reference
OL-15994-03
Chapter 2 System Messages and Recovery Procedures
SVC Messages
Error Message SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec] SS_EID_EC_ER_DISK_FAILURE )
Internal Disk Drive Failed [chars]
Explanation The internal disk drive for the node on the Caching Services Module has failed. The
node will have shutdown. Other log entries may accompany this error.
Recommended Action Reload the Caching Services Module. If the error persists, replace the Caching
Services Module.
Error Message SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_DUMP_RESTORE_FAILED ) Restore of hardened data failed [chars]
Explanation Restore of customer data failed. This error will be accompanied by other log entries.
Recommended Action Examine the log for other error entries and follow the actions recommended.
If no other entries are found: 1. Re-install the code on the node. The node will have to be removed
and re-added back to the cluster. 2. Ensure that the software is at the latest level on the cluster. If
not, upgrade the cluster and if necessary repeat step 1 with the latest level of code. 3. If the error
continues, ask IBM Product Support for assistance. It may be necessary to replace the Caching
Services Module.
Error Message SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_INVALID_BATT_CAPACITY ) Get battery capacity failed [chars]
Explanation The process was unable to get the battery capacity. Possibly due to communication
failures with the CPP processor in the line card. Node was rebooted due to this error.
Recommended Action If this error is repeated continously, 1. Re-install the code on the line card. The
node(s) will then have to be removed and re-added back to the cluster. 2. Ensure that the software is
at the latest level on the cluster. If not, upgrade the cluster and if necessary repeat step 1 with the
latest level of code. 3. If the error persists, replace the Caching Services Module.
Error Message SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec]
SS_EID_EC_ER_OPEN_COMMITTED_FILE_FAILED ) Error attempting to open file [chars]
Explanation Process was unable to open the committed file. Node was rebooted due to this error.
Recommended Action If this error is repeated continously, 1. Re-install the code on the node. The
node will then have to be removed and re-added back to the cluster. 2. Ensure that the software is at
the latest level on the cluster. If not, upgrade the cluster and if necessary repeat step 1 with the latest
level of code. 3. If the error continues, ask IBM Product Support for assistance.
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